A picture of featured speaker Brian Spurgeon

Brian Spurgeon

Brian Spurgeon is a seasoned call center leader with over 20 years of  call center experience. Over the last 8 years, he has lead several home services call centers at companies including Terminix, Groundworks, Long Home Products and Helitech. 

Brian loves the call center culture and leverages data extensively to drive decisions and strategies.   Notably, he gets ‘in the weeds’ to figure out the solution to issues that drive performance and increase conversions.